CUstom Orders

We love creating custom orders for your specific needs. All custom orders require full deposit up front. Please allow 6-8 weeks per order. If you would like to custom order, please email: info@rhiannongriego.com. Please note white garments will always cost more due to the nature of materials.

Please note every custom order is priced accordingly due to design & materials.We are happy to rush orders for an additional $100. All custom orders receive a general quote for lead time and are calculated upon deposit, not quote. We do our best to replicate pieces as close as possible but please keep in mind, these are not machine produced and will have slight variations each time, this is the beauty of hand woven. Images may look different on screens so please keep in mind when ordering.
 

Returns

Due to the nature of this small business, we do not offer returns, no exceptions. Please email prior to purchasing for any questions to ensure an accurate order. Exchanges are accepted on rare circumstances and only store credit will be assigned, no refunds. No returns or exchanges on sale.
 

Ethos

Rhiannon would also like to express the importance of artisanal objects in an industrialized society. It is a value to the artist to educate clients on the entire meticulous process of weaving and a value to source the finest of materials to design these works of art. Every beautiful item you order comes directly from the artist's hands. Each garment requires minimum 50 hours, all objects of art are made in her studio and are priced accordingly. Rhiannon’s education is in Wabi-Sabi design and this is what draws clients to the work, please keep in mind no two garments or patterns will ever be identical. Thank you for all your considerations with the work.


 

Shipping

If your item is a gift with a time sensitivity, please state so in the order and we will do our best to accommodate. Orders may take up to 2 weeks to ship. Orders ship with UPS or USPS, insurance up too $500 included. Packages over $500 require signature confirmation. We are not responsible for lost or damaged packages. All packages sent with tracking information in confirmation email.
 

Woven Care

All of our work is handmade on a floor loom. We recommend hand-wash or dry-clean only.